Why use a mobile vet?

Our home visit service eliminates all of the problems associated with transporting your pet to the surgery, when he/she may be unwell or dislike travelling in the car. There is no long wait in a crowded waiting room, which can be difficult for anxious pets or for cats and small furries who may become distressed by the sounds of other animals. There is also no risk of your well pet coming to the surgery for vaccination, and coming into contact with other sick animals.

There are illnesses or behavioural problems in small animals that can be related to their home environment, and in these cases it is of a huge benefit for us to be able to see your pet in their own home to address these issues. This is especially useful for stress related cystitis in cats, and in hock pressure sores in rabbits.

If the time has come for you to say goodbye to your pet, we offer a compassionate at home service, where you will not be rushed during your decision or during the euthanasia process. We also offer individual cremation with your pet’s ashes returned personally to your door.

How to make a booking?

You can book an appointment via phone or email.  Please call our reception team on 01142125800. Sometimes things are difficult to talk about, and if you would prefer to email us, please contact us at info@travellingvet.co.uk

What are your opening times?

Monday 8.30am - 6.30pm
Tuesday 8.30am - 6.30pm
Wednesday 8.30am - 6.30pm
Thursday 8.30am - 6.30pm
Friday 8.30am - 6.30pm

Saturday 8.30-12.30 - for emergencies and urgent visits only

Our last appointment time is generally 5.30pm daily. We do not open on bank holidays

Safety policy

We may contact you via text message or telephone shortly before we arrive at your premises, and kindly request that if possible dogs and cats are isolated in a room shortly prior to our visit.

We kindly ask that if your pet has shown any aggression towards strangers or veterinary staff previously, that you forewarn us before our visit. We also ask that nervous dogs who may be inclined to snap or bite be muzzled before our arrival. If you do not have a muzzle, please let us know and we can provide one on arrival.

We reserve the right to refuse treatment if an animal shows such aggression towards our staff that a visit becomes unsafe. We will then aid you with an alternative means to seek treatment for your pet.

Liasing with other practices

We welcome clients who would like to use our service for all of their veterinary requirements, and clients that want to use us for ‘one off’ consultations or services. If we have not seen your pet before, we will request a history from your regular/previous practice prior to our visit. This enables us to have all the information we need to hand at the time of our visit. If you are using us for a ‘one off’ visit, we will email a copy of our visit and any medication your pet has received to your normal practice.

Payment

We can take cash or card payments during our visit. We do not accept cheques and we do not offer credit. We can also send email invoices with payment links, or you can pay over the phone.